Effective Date: February 24, 2026
Welcome to Bowflex. These Terms of Use (“Terms”) govern your access to and use of the Bowflex website, mobile applications, and related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Acceptance of Terms
By creating an account, browsing our website, making a purchase, or otherwise accessing any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Bowflex regarding your use of our Services.
If you are using our Services on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization or entity to these Terms, and your agreement to these Terms will be treated as the agreement of that organization or entity.
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on our website and updating the “Effective Date” above. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.
2. Eligibility
You must be at least eighteen years of age to use our Services and make purchases. By using our Services, you represent and warrant that you are at least eighteen years old and have the legal capacity to enter into these Terms. If you are under eighteen years of age, you may only use our Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
Certain features of our Services may have additional age or other eligibility requirements, which will be communicated to you at the point of access to those features.
3. Account Registration and Security
To access certain features of our Services, including making purchases, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the accuracy of your account information and promptly updating it as necessary.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to protect your account credentials.
You may not use another person’s account without permission, and you may not transfer your account to another person without our prior written consent. We reserve the right to suspend or terminate accounts that violate these Terms or that we believe, in our sole discretion, pose a security risk.
4. Products and Services
Bowflex offers a variety of fitness equipment and related products, including but not limited to dumbbells, treadmills, Max Trainers, home gym systems, and elliptical machines. All product descriptions, images, specifications, and pricing information are provided for informational purposes and are subject to change without notice.
We make every effort to display our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of colors or product images will be accurate. We reserve the right to limit the quantities of any products or services we offer and to discontinue any product at any time.
All product dimensions, weights, capacities, and specifications are approximate. While we strive for accuracy, actual products may vary slightly from their descriptions. We encourage you to carefully review all product information before making a purchase.
5. Pricing and Payment
All prices displayed on our Services are in United States dollars unless otherwise specified. Prices are subject to change without notice. We reserve the right to correct any pricing errors on our website or in related communications, even after an order has been placed.
When you place an order, you agree to pay the price that was displayed at the time of your order, plus any applicable taxes, shipping, and handling fees. Payment must be made by credit card, debit card, or other payment methods we accept. By providing payment information, you represent and warrant that you are authorized to use the payment method you provide and that you authorize us to charge your payment method for the total amount of your purchase.
We may use third-party payment processors to facilitate transactions. Your payment information will be processed in accordance with our Privacy Policy and the privacy policies of our payment processors.
6. Order Acceptance and Fulfillment
Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our fraud detection systems.
If we cancel your order after your payment method has been charged, we will issue a refund to your original payment method. We will make reasonable efforts to notify you if your order is canceled.
Orders are typically processed and shipped within three to five business days, although processing times may vary depending on product availability and other factors. Shipping times vary based on your location and the shipping method selected. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.
Risk of loss and title for products purchased from us pass to you upon delivery to the shipping carrier. We are not responsible for lost, stolen, or damaged packages once they have been delivered to the carrier.
7. Returns and Refunds
We want you to be completely satisfied with your Bowflex products. If you are not satisfied with your purchase, you may return eligible products within sixty days of delivery for a refund, subject to our return policy.
To be eligible for a return, products must be in their original condition, with all original packaging, parts, accessories, and documentation. Products must not show signs of excessive use or damage beyond normal inspection. Certain products may not be eligible for return due to hygiene or safety reasons, which will be clearly indicated at the time of purchase.
To initiate a return, please contact our customer service team. You will be responsible for return shipping costs unless the product is defective or we made an error in your order. Refunds will be processed to your original payment method within fourteen days of our receipt and inspection of the returned product.
We reserve the right to refuse returns that do not meet our return policy requirements or that we believe, in our sole discretion, show evidence of abuse or misuse.
8. Warranties
Our products are covered by manufacturer warranties as described in the product documentation provided with your purchase. These warranties are in addition to any rights you may have under applicable consumer protection laws.
Warranty terms vary by product and may include limited warranties on frames, parts, and labor. Specific warranty information is provided with each product and is also available through our customer service team.
To make a warranty claim, you must provide proof of purchase and comply with the warranty terms and conditions. Warranties do not cover damage resulting from misuse, abuse, negligence, accidents, commercial use, or failure to follow product instructions and maintenance requirements.
EXCEPT AS EXPRESSLY PROVIDED IN THE APPLICABLE WARRANTY DOCUMENTATION, OUR PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
9. User Content
Our Services may allow you to submit, post, or share content, including but not limited to reviews, comments, photos, videos, and other materials (“User Content”). You retain ownership of any intellectual property rights you hold in your User Content, but by submitting User Content to our Services, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any media.
You represent and warrant that you own or have the necessary rights to submit your User Content and that your User Content does not violate any third-party rights, including intellectual property rights, privacy rights, or publicity rights.
You agree not to submit User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable. You also agree not to submit User Content that contains viruses or other harmful code, or that violates any applicable laws or regulations.
We reserve the right, but are not obligated, to monitor, review, edit, or remove any User Content that we believe, in our sole discretion, violates these Terms or is otherwise objectionable. We do not endorse any User Content and make no representations or warranties regarding the accuracy, completeness, or reliability of any User Content.
10. Intellectual Property Rights
All content on our Services, including but not limited to text, graphics, logos, images, videos, software, and other materials (collectively, “Our Content”), is owned by or licensed to Bowflex and is protected by United States and international copyright, trademark, patent, and other intellectual property laws.
You may not copy, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, transfer, or sell any Our Content without our prior written permission. You may not use any of our trademarks, service marks, or logos without our prior written permission.
The Bowflex name and logo, as well as other product and service names, are trademarks of Bowflex. You may not use these trademarks without our prior written consent. Other trademarks, service marks, and logos used on our Services may be the trademarks of their respective owners.
11. Prohibited Conduct
When using our Services, you agree not to:
Use our Services for any unlawful purpose or in violation of any applicable laws or regulations.
Interfere with or disrupt the integrity or performance of our Services or attempt to gain unauthorized access to our Services or related systems.
Use any robot, spider, scraper, or other automated means to access our Services for any purpose without our express written permission.
Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
Collect or store personal information about other users without their express consent.
Use our Services to transmit any viruses, worms, or other malicious code.
Engage in any activity that could damage, disable, overburden, or impair our Services.
Remove, circumvent, disable, damage, or otherwise interfere with any security-related features of our Services.
Attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of our Services.
We reserve the right to investigate and take appropriate legal action against anyone who violates these prohibitions, including removing User Content, suspending or terminating accounts, and reporting conduct to law enforcement authorities.
12. Third-Party Links and Services
Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Bowflex. We are not responsible for the content, privacy policies, or practices of any third-party websites, applications, or services. You acknowledge and agree that we shall not be liable for any damage or loss caused by or in connection with your use of any third-party websites, applications, or services.
We encourage you to review the terms of use and privacy policies of any third-party websites, applications, or services that you visit or use.
13. Disclaimers and Limitation of Liability
YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
Before beginning any fitness program or using any fitness equipment, you should consult with your physician or healthcare provider. Bowflex products are designed to help you achieve your fitness goals, but individual results may vary. We make no guarantees regarding the results you may achieve through use of our products.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BOWFLEX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS, WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.
14. Indemnification
You agree to defend, indemnify, and hold harmless Bowflex, its affiliates, and their respective officers, directors, employees, agents, and representatives from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from your use of our Services, your violation of these Terms, your violation of any third-party rights, or any User Content you submit.
We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.
15. Dispute Resolution and Arbitration
These Terms and any disputes arising out of or related to our Services shall be governed by the laws of the State of Delaware, without regard to its conflict of laws principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or our Services shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Wilmington, Delaware, or another location mutually agreed upon by the parties. Judgment on the arbitration award may be entered in any court having jurisdiction.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
You agree to waive any right to a jury trial or to participate in a class action or representative action. All disputes must be brought in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.
16. General Provisions
These Terms constitute the entire agreement between you and Bowflex regarding your use of our Services and supersede all prior agreements and understandings, whether written or oral.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be reformed to the extent necessary to make it valid and enforceable while preserving its intent to the maximum extent possible.
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. No waiver of any provision of these Terms shall be effective unless in writing and signed by an authorized representative of Bowflex.
You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms without restriction. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties and their respective successors and permitted assigns.
We may provide notices to you by email to the address you provided, by posting on our website, or by any other method we choose. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.
17. Contact Information
If you have any questions about these Terms or our Services, please contact our customer service team. We are committed to addressing your concerns and providing you with the best possible experience.
We value your feedback and encourage you to share your thoughts, questions, and suggestions with us. Your input helps us improve our products and services to better meet your needs.
18. Special Provisions for Fitness Equipment
The fitness equipment we offer is intended for personal, non-commercial use unless otherwise specified. Commercial use of residential fitness equipment may void warranties and is subject to additional terms and conditions.
Proper assembly, installation, and maintenance are essential for the safe and effective use of our fitness equipment. You are responsible for following all assembly instructions, safety guidelines, and maintenance recommendations provided with your product. Failure to properly assemble, install, or maintain your equipment may result in injury or damage and may void your warranty.
Many of our products have weight capacity limits and other usage restrictions. You must ensure that you and anyone else using the equipment comply with all weight limits and usage guidelines. Exceeding weight limits or using equipment improperly can result in equipment failure and serious injury.
Always inspect your equipment before each use to ensure it is in good working condition. Discontinue use immediately if you notice any damage, wear, or malfunction, and contact our customer service team for assistance.
Children should only use our fitness equipment under direct adult supervision. Keep children and pets away from equipment during use to prevent accidents and injuries.
19. Subscription Services and Digital Content
We may offer subscription services, digital content, training programs, or other recurring services. If you subscribe to any such services, you authorize us to charge your payment method on a recurring basis according to the subscription terms you select.
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may cancel your subscription at any time through your account settings or by contacting customer service. Cancellations take effect at the end of the current billing period, and no refunds will be provided for partial billing periods.
We reserve the right to modify, suspend, or discontinue any subscription service at any time. If we discontinue a subscription service, we will provide you with reasonable notice and a pro-rated refund for any unused portion of your subscription.
Access to digital content and subscription services may require an internet connection and compatible devices. We are not responsible for any inability to access services due to inadequate internet connectivity or incompatible devices.
20. Privacy and Data Collection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
We may collect information about your use of our products and services, including workout data, usage patterns, and performance metrics. This information helps us improve our products and provide you with personalized recommendations and support.
We implement reasonable security measures to protect your personal information, but no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
21. Changes to Services
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of our Services without notice or liability.
We are not liable to you or any third party for any modification, suspension, or discontinuation of our Services. We will make reasonable efforts to notify you of significant changes that may affect your use of our Services.
22. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to your breach of these Terms. Upon termination, your right to use our Services will cease immediately.
All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability.
If you wish to terminate your account, you may do so by contacting our customer service team. Termination of your account does not relieve you of any obligations to pay outstanding amounts owed to us.
23. Force Majeure
We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
24. Acknowledgment
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. You also acknowledge that these Terms constitute a binding legal agreement between you and Bowflex.
Thank you for choosing Bowflex. We are committed to helping you achieve your fitness goals and providing you with high-quality products and exceptional customer service. We appreciate your business and look forward to supporting you on your fitness journey.
